ANGER MANAGEMENT

Your close friend, suddenly shouts on you, yells at you!
He/she criticizes you, condemns and complains, in public, of no reason!

How should you react???

Generally observed behavior suggests, that there are two ways to react.

First,tit for tat! Give your friend a nice, harsh reply, so that it never happens again. Teach him/her a lesson, so that he/she may never ever dare to repeat such behavior!And again if he/she reacts,make sure you win "The War of the Words".

Second, listen calmly, and try to clarify.If the situation gets heated up,leave the topic and just don't react. Later, try to understand the reason, and try solving the issue. If its your mistake, go and say "Sorry"! Try to clarify your reasons and patch-up. But if its your friend's mistake, make him/her realize it, politely, when he is calm and ready to listen.

As per me, I prefer the second one! I found it more mature, logical, and effective.

But, why so, that most of the people around us, chose to follow the first method?

First method, will surely led to an end of relationship. And even if the relation doesn't end, there would be no mutual love and respect.
Second method, will solve the issue once for all.Moreover, relationship will get strengthened. And even if relationship ends, you will always retain a level of respect.

What's your call on it?